We’re sorry to hear that you are having difficulty downloading the tickets from www.mytickettracker.com.
Please contact us at (844) 55- GALAXY to let us know and we will have the tickets emailed to you directly in PDF format to the email address you supplied when purchasing the tickets.
The instructions for printing those tickets will be included in that email. Please check your Spam or Junk mail folder, as oftentimes, that’s where the e-mail may be found.